All cancellations require a minimum of 24 hours notice via phone or email. All cancellations with less than 24 hours notice or failure to attend your appointment will incur a fee at the discretion of the individual practitioner. First time offenders will be reminded of our cancellation policy. Serial offenders will be asked to pre-pay for treatments at the time of booking. If the appointment is missed or cancelled inside of 24 hours, the pre-payment will NOT BE REFUNDED. If you have an emergency that requires you to cancel or reschedule inside 24 hours, ring 03 56364902 or email firstname.lastname@example.org and explain what's happening and we will do our best to assist with a reschedule that works for you.
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